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Archive for December, 2017

Happy Christmas Eve Eve Eve, everyone!

It took a lot of overtime on our part, but we finally managed to clear our production queue in time for holiday delivery. Now that we’ve got a blank slate it’s time to…well, let it back up again.

As of noon today, Storied Threads will be closing up the studio until after the New Year. We will continue to check and respond to messages, and we will endeavor to deliver any in-stock items we have as quickly as possible, but we will not be filling any made-to-order items until January 2, 2018.

Thank you for a great 2017 and we’ll see you next year!

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As you may recall, we placed our Etsy shops on hiatus to allow us to catch up on a backlog of orders — a backlog that was badly exacerbated by the loss of one of our two machines due to mechanical issues.

We’re happy to announce that, after an intensive weekend of filling orders, the Etsy shops will be opening back up today and we will start accepting orders again. Thank you for your patience and understanding during this rather stressful time.

However, we’d like to take this opportunity to let everyone know that even though we are accepting orders again, we are unable to fill any orders in time for Christmas. At this point, we wouldn’t be able to fill any new orders until Thursday, December 21, which means they would not arrive by Saturday, December 23.

We do have a very small selection of in-stock items ready to ship, so feel free to contact us at veronica@storiedthreads.com and ask about a particular item. We can ship in-stock items same day, but you would need to pay for Priority or Priority Express shipping to guarantee delivery by the weekend.

One last note: as we head into 2018, we will be trimming our catalog further to eliminate our selection of accessories — namely the bags, scarves, and neckties. Since we stopped doing shows following the 2016 season, activity in those areas has fallen off sharply, so we’ve decided to clear out the clutter and formally discontinue them as regular catalog items.

As part of this project, we will be going through our on-hand stock and marking items down for expedited sale. Stay tuned!

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If you’ve visited our Etsy shops within the past 12 hours, you may have noticed that we have temporarily suspended sales.

We took this unfortunate but necessary step in an effort to fill our outstanding holiday orders as quickly as possible while we contend with some serious technical issues that have crippled one of our two embroidery machines and impeded efficient operation of the second. We have already fallen behind a little and chances are we will, at best, barely keep up with our shipping deadlines. Continuing to accept orders simply wasn’t a smart move.

If you have an outstanding order with us via Etsy, we ask for your patience. We are filling them as quickly as possible, and in fairness to all customers, in the order in which we received them. We simply cannot honor requests to bump orders up ahead of others on our production queue.

Thank you for your patience, and hopefully we will be back at full capacity shortly.

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